All orders will be processed and shipped within 10 business days from the time of purchase (Eastern Standard Time). We do not ship orders on Saturdays, Sundays or holidays. Your order will be shipped by USPS Priority Mail, with a tracking number and insurance coverage. Once shipped, your order should arrive within 2-4 days. This applies to U.S. orders only.
Please contact us if you need your purchase to be upgraded to Express Mail shipping.
For International Orders, please allow additional time to process and receive your purchase(s), depending on country of delivery. Your order will be shipped by USPS International Priority Mail, with a tracking number (when applicable based on country of delivery) and insurance coverage.
We are obligated to declare the value of all goods contained in each order to customs. All duty taxes and fees are the responsibility of the customer.
Printed Pattern People is not responsible for any orders that are lost, damaged or stolen via transit in the mail.
Returns & Exchanges:
We hope that you love your Printed Pattern Goods as much as we do, but in the instance where you are not satisfied with your purchase, we will gladly accept exchanges on all items in original condition within 14 days of receipt. Return shipping is paid by the customer. To make a return, please fill out the short form under the 'contact' tab with "Regarding an Exchange" in the subject header and reason for exchange. Once we received your returned item(s) and deemed them to be in the same original condition as when shipped, we will either send out your new item or issue store credit in the amount of your purchase (not including shipping fees) towards a future purchase.
We do no accept returns for refunds.